Effective Date: 3/02/25
Last Updated: 3/02/25
Parent Support Link (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.
1. Information We Collect
We collect the following types of information when you interact with our website and services:
a) Personal Information
- Name, email address, phone number, and postal address (when you contact us or subscribe to our services).
- Payment details (when making donations).
- Any information you provide when using our support services.
b) Non-Personal Information
- IP address, browser type, and device information.
- Usage data, such as pages visited, time spent on the website, and referral sources.
- Cookies and tracking technologies (see Section 5).
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our support services.
- To process donations and manage fundraising activities.
- To send newsletters, updates, and event information (if you opt-in).
- To respond to inquiries and provide customer support.
- To comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
- With trusted third parties who assist in processing donations, maintaining our website, or providing services.
- Legal compliance: If required by law, such as responding to court orders or regulatory requirements.
- Protecting rights and safety: If necessary to protect the rights, property, or safety of Parent Support Link, our users, or the public.
4. Data Security
We take appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is 100% secure. If you have concerns about your data, please contact us.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze website performance, and remember user preferences. You can disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal data.
- Withdraw consent for marketing communications.
- Request details of the information we hold about you.
To exercise these rights, contact us at admin@pslcharity.org.uk.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
???? Parent Support Link
48-50 Vespasian Road, Bitterne Manor, Southampton S018 1AX
???? 023 8039 9764
???? admin@pslcharity.org.uk